Cookies Policy
Effective Date: 30 September 2025
1. What are Cookies, Web Beacons & Similar Technologies
Cookies are small text files placed on your device (computer, tablet, mobile) by websites you visit. They are widely used to make websites work more efficiently, enhance user experience, remember settings, or collect information about how visitors use sites.
We may also use similar technologies such as web beacons, pixel tags, or local storage to assist with analytics, behavioural tracking, and advertising.
2. Why We Use Cookies
We use cookies and similar technologies for several purposes, including:
- Essential / Strictly Necessary Cookies: required for the website to function properly (e.g. enabling navigation, secure sections, maintaining session state).
- Performance / Analytics Cookies: to understand how visitors use the site, which pages are most visited, any errors encountered, so we can improve site design, speed, and usability.
- Functionality Cookies: to remember your preferences (e.g. language, region), to personalise features.
- Marketing / Targeting Cookies: to deliver content or advertisements more relevant to you, to track the effectiveness of our marketing campaigns, measure conversion, or to retarget.
3. First-Party vs Third-Party Cookies
- First-party cookies are those set directly by Certified Inspect on your browser. These may include cookies to manage sessions, user preferences, etc.
- Third-party cookies are set by other services which we integrate (e.g. analytics providers, advertising networks). These third parties may use cookies to collect or track information about your browsing behaviour across different websites, to target advertisements, carry out analytics, or other purposes.
4. What Types of Cookies We Use & Examples
Below is a non-exhaustive table with categories of cookies we may use, their purpose, and how long they last. Exact cookies used will depend on the features you use and third-party services we integrate.
Cookie Category | Purpose | Duration / Example |
Essential / Strictly Necessary | To enable core website functions (e.g. login/session management, security) | Session cookies (deleted when browser closes) or persistent for short period (e.g. a few hours/days) |
Performance / Analytics | To help us understand how you use the site, measure visits, page-load times, errors, etc. | Examples: Google Analytics cookies; persistent cookies lasting maybe 1-2 years |
Functionality | To remember preferences you set (language, region, etc.), provide enhanced functionality | May persist across sessions (e.g. “remember me” features) |
Marketing / Advertising / Targeting | To show you relevant ads, track campaign performance, retarget visitors, measure effectiveness | Persistent cookies from advertising networks or platforms; durations vary (often 30 days to 2 years depending on third party) |
5. How to Control or Delete Cookies
You have options to control how cookies are used:
- Most web browsers allow you to view, manage, or delete cookies via settings/preferences. You can usually set your browser to refuse cookies, or to notify you when cookies are being used.
- If you disable or refuse non-essential cookies, some parts of our website may not function properly or as smoothly (e.g. some features may be unavailable).
- For third-party cookies (marketing / analytics), you may also be able to opt out via third-party tools or services (for example, Google’s ad settings, or by using browser-based “Do Not Track” settings).
6. Consent & Your Choices
- Because Australia does not currently have strict legal requirements for cookie pop-ups in all cases, but under the Privacy Act and Australian Privacy Principles you must be informed if cookies collect personal information or track you. We aim to follow best practice by being transparent about our use of cookies.
- For cookies which are non-essential (analytics, marketing), we encourage you to opt in where possible; you may be presented with a cookie consent banner or preferences manager that allows you to accept or reject non-essential cookies.
- Your continued use of the site after being informed of the cookies (e.g. via banner or policy) may constitute implied consent for essential or non-tracking cookies, but for cookies that track you or collect identifiable information, we seek explicit consent where applicable.
7. Legal & Regulatory Basis
- Under the Australian Privacy Act 1988 (and the Privacy Principles), cookies that collect or could collect personal information (or enable your identification, directly or when combined with other data) are subject to obligations of transparency, access, correction, and disclosure.
- Where our site is accessed by visitors from other jurisdictions (e.g. European Union), cookies may also be regulated by laws such as the General Data Protection Regulation (GDPR) or ePrivacy rules, which require more explicit consent, right of refusal, etc.
8. Changes to This Cookies Policy
We may update this Cookies Policy from time to time (for example when we add new services or third-party integrations, or change how we use cookies). When we do, we will revise the “Last Updated” date. We will also make reasonable efforts to notify users of significant changes (e.g. by notice on our website).
9. Contact Us
If you have any questions, concerns, or requests relating to our use of cookies, or wish to request details of cookies being used, please contact us:
Certified Inspect
Address: Melbourne, Australia
Phone: 1800 953 304
Email: admin@certifiedInspect.com.au